Summy Kumari
Summy Kumari

Remote Customer Support Representative

Actively looking · Member since 12 Nov 2026
Location
Muzaffarpur, India
Desired salary
15–17 USD/hourly
Work preference
Remote Only / Full Time
Experience level
Junior

About

Professional summary

I am a customer-focused support professional seeking a remote evening or night shift role in phone and chat customer service.

I communicate fluently in Hindi, English, and Hinglish, and I am comfortable handling customer queries politely, clearly, and patiently.

I have experience assisting local businesses and family operations with online orders, customer questions, issue resolution, and follow-up through calls and chats.

I am calm under pressure and can help de-escalate customer concerns while documenting issues and following them through to closure.

I have a reliable work-from-home setup with wired 50+ Mbps internet, a laptop, USB headset, quiet workspace, and power backup.

I am available for evening and night shifts from 5 PM onward, including weekends, and can join immediately.

Notice period: Immediate

Skills

11 capabilities

Experience

Career history

Customer Help & Community Support Freelance

I assist family members and local businesses with online orders, customer queries, and issue resolution.

I handle customer chats and calls, document reported issues, and follow up with customers until their concerns are resolved.

Education

Learning history

Bihar School Examination Board (BSEB)

12th Pass

Completed secondary education with strong communication skills and basic computer knowledge.

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