Suzanne Barnes
Banking Operations
About Me
Financial Services professional with over 20 years experience in the cards issuing and acquiring sector. A wealth of operations management experience in customer service, complaint handling, relationship management and business change.
Skills
Communication SkillsCustomer ServiceOrganizational SkillsComplianceMicrosoft OfficeLeadershipCustomer SupportTeam ManagementClient Relationship ManagementPerformance ManagementFlexibilityDetail OrientedDatabase ManagementOperations ManagementBankingKYCPeople ManagementData ProtectionSelf motivatedComputer LiteracyFast LearnerMeta Business Suite
Education
Shoeburyness Comprehensive
To 1981 GCSE’s
Experience
Card Issuing & Acquiring @ The Royal Bank of Scotland Group
February Various roles held:
Operations Manager
Account Executive
Business Change Manager
Team Manager
Call Centre Advisor
Administration Assistant @ Handpainted Cyprus
January