About Me
I am a resourceful benefits professional with a strong background in benefits administration, leave management, and compliance. I have supported employees and HR teams across multiple organizations by handling benefit inquiries, resolving enrollment issues, and ensuring accurate record keeping.
I bring hands-on experience with open enrollment, onboarding, vendor management, and benefits audits. My work has focused on improving employee understanding of health and retirement plans while maintaining compliance with federal and state regulations.
I have worked in fast-paced environments where I managed multiple priorities at once, coordinated with internal stakeholders and external vendors, and delivered timely support through phone, email, and in-person communication. I am comfortable working with HRIS platforms and benefits systems such as Workday, PeopleSoft, and Business Solver.
My strengths include communication, problem-solving, adaptability, and attention to detail. I enjoy streamlining processes, organizing documentation, and supporting efficient operations that improve both employee experience and business outcomes.
I have also contributed to reporting, audit preparation, and data analysis to support decision-making and regulatory compliance. These responsibilities have helped me build a practical understanding of benefits operations and the importance of accuracy in every step of the process.
I am open to opportunities where I can continue growing in benefits, HR operations, or compliance-focused roles. I value collaborative teams, structured processes, and roles where I can make a meaningful impact on employee support and organizational effectiveness.
Notice Period: Immediately
Skills
Project ManagementData AnalysisMicrosoft OfficeDocumentationOnboardingRegulatory ComplianceVendor ManagementGoogle SuiteClient CommunicationWorkdayHRISEmployee RelationsBenefits AdministrationPeoplesoftLeave ManagementFMLA
Experience
Primary contact for the Benefits department, handling inquiries by phone, email, and in person. Maintained benefits case files, supported open enrollment initiatives, prepared reports and audit documentation, managed multiple projects, maintained the ECMS portal, and provided administrative support.
Resolved employee benefit inquiries and complaints, maintained vendor databases, supported onboarding, and reviewed benefits policy documents for compliance with legal standards.
Managed the full lifecycle of employee benefits administration, processed requests, determined eligibility, coordinated with HR and vendors, and used HRIS systems to monitor benefit usage and compliance.
Guided employees on benefits, streamlined administration processes, supported FMLA claim processing, oversaw unemployment claims, and facilitated employment verifications.
Managed insurance plans and 401(k) programs, ensured vendor compliance, supported onboarding, facilitated open enrollment, and conducted benefits audits.
Guided employees on medical, dental, vision, life insurance, 401(k), and wellness plans. Liaised with vendors, resolved appeals, supported new hire orientation, resolved enrollment errors, and processed invoices.
Processed NY/NJ FMLA claims, coordinated leave of absences, conducted benefits orientation, resolved enrollment errors, managed vendor relations, processed invoices, and supported special projects and annual enrollment initiatives.
Education
Bachelor of Arts, Communications, Psychology
Completed a Bachelor of Arts in Communications and Psychology.
Portfolio not available.
Services not available.