I am a Computation Systems graduate with more than 19 years of experience in IT infrastructure, networking, technical support, systems administration, quality coordination, and project delivery.
I have supported enterprise environments across the energy, oil and gas, financial information, and technology sectors. My background includes Windows and Linux servers, network administration, virtualization, user administration, application deployment, and customer-facing technical consulting.
I have led and coordinated technical projects involving OpenWorks, DecisionSpace, EDM, Oracle databases, Windows Server, and engineering applications. I am experienced in installation, migration, configuration, training, and operational support for geographically distributed customers.
I have also held quality and performance-development roles, where I coordinated audits, compliance processes, failure analysis, training programs, competency initiatives, workforce planning, and continuous-improvement activities.
I am detail-oriented and customer-focused, with experience managing vendors, schedules, project deliverables, support teams, and stakeholder communications. I work effectively across technical and operational teams to resolve issues and ensure service quality.
I am currently studying Petroleum Engineering and continue to build on my technical foundation in infrastructure, Linux administration, quality systems, and IT service management.
Installed and supported geoscience applications for exploration-related operations.
Provided technical support for Linux and Windows servers and administered user accounts.
Performed testing of well management software and supported software quality activities.
Participated in technical meetings for the operational base to review requirements and operational matters.
Led monthly service quality and technical meetings, drove operational reliability, and ensured documentation, best-practice, and HMS compliance.
Conducted failure analysis, management audits, customer quality reviews, post-job evaluations, and follow-up of corrective actions and non-conformance reports.
Supported the PSL department throughout performance processes and acted as the focal point for competency-program implementation.
Coordinated training requirements, career planning, hiring support, workforce planning, promotion processes, and Halliburton University activities.
Delivered infrastructure and engineering-application consulting projects for oil and gas customers across Argentina, Bolivia, Peru, and Suriname.
Installed, configured, migrated, and supported OpenWorks, DecisionSpace, EDM, Oracle 11g, Windows Server, Linux workstations, and related engineering tools. Delivered Open Wells and system-administration training.
Led installation activities and customer satisfaction efforts for multiple accounts.
Provided local on-call and on-site technical support for the Buenos Aires office, serving approximately 110 users and 240 PCs and laptops.
Administered the Buenos Aires office LAN, multi-vendor servers, Active Directory, file and print services, web servers, Exchange, Lotus Notes, Radia, and Cisco networking infrastructure.
Implemented global IT projects, led local and remote support, managed two first-level technicians, and handled escalations across Latin America.
Provided first-level help desk support for users and resolved day-to-day technical issues.
Assisted with initial incident diagnosis, user support, and escalation when needed.
Provided first-level desktop support in an organization dedicated to training company employees.
Assisted users with workstation issues and basic technical support requirements.
Performed administrative duties and data-entry activities.
Maintained records and supported daily office operations.
Graduate, Computation Systems
Completed a degree in Computation Systems.
Internal Auditor Training, Global PA / SQ HMS Site Self Assessment - API Q2
Completed internal auditor training in Neuquén.
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