Amanda Loucks
Amanda Loucks

Junior Remote Customer Service Representative

Actively looking · Member since 1 Oct 2026
Location
Mc Bain, United States
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am an entry-level customer service professional with experience in cold calling, phone communication, and maintaining a polite, professional manner during conversations.

I am motivated by helping people in any way I can. I bring empathy, clear verbal communication, attention to detail, and strong interpersonal skills to customer-facing work.

I have experience handling rejection professionally through cold calling and understand the importance of phone etiquette, active listening, and respectful customer communication.

I am comfortable using Microsoft Office, Google Drive, Canva, Zoom, QuickBooks, social media platforms, and Windows-based computers. I also have experience with calendar management, organization, and tax return preparation.

I learn quickly, follow instructions well, and am seeking a work-from-home opportunity where I can contribute reliable customer support and administrative skills. I am authorized to work in the United States for any employer.

Skills

14 capabilities

Tech stack & tools

Working toolkit

Design

Development

Experience

Career history

Cold Caller N/A

I gained experience making cold calls while searching for a mortgage company to help my husband and me buy a house.

I developed experience handling multiple rejections professionally and maintaining a polite, respectful approach during phone conversations.

I also practiced professional phone etiquette and clear communication.

Education

Learning history

Marion High School

High School Diploma, High School

Completed high school diploma.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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