I am a technology-focused customer professional with experience in technical support, customer success, customer experience, sales, and CRM-driven customer acquisition. My background combines direct customer interaction with a strong interest in digital products, SaaS, AI, and automation.
I have supported customers with technical troubleshooting, issue resolution, and clear communication at Netia. I am comfortable investigating cases through internal systems, guiding users through practical solutions, escalating issues when needed, and taking ownership of customer problems.
I have also represented global consumer technology brands including Dyson and Samsung. In these roles, I advised customers on technology products, translated complex features into practical benefits, delivered product demonstrations, and built trust through consultative communication.
My experience at Philip Morris International involved CRM systems, large customer databases, customer acquisition, and relationship management. I understand how accurate customer information, needs analysis, and consistent follow-up support both customer experience and commercial outcomes.
I am fluent in Polish and professionally proficient in English, including customer and sales conversations. I am a fast learner with a technical mindset and a hands-on interest in AI-powered systems, automation workflows, AI agents, and emerging technologies.
I am open to remote and international opportunities where I can contribute to technical customer support, customer success, SaaS, or technology-focused customer experience teams.
