April Ann Diesta cover
April Ann Diesta
April Ann Diesta

Risk and Compliance

Actively looking · Member since 11 Oct 2026
Location
Mandaluyong City, Philippines
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance
Experience level
Lead

About

Professional summary

I am a strategic and results-driven risk and compliance professional with more than 10 years of experience across universal banking, financial services, operations governance, business continuity, internal audit, and quality assurance.

I specialize in financial crime compliance, including AML, CTF, KYC, KYB, CDD, EDD, sanctions screening, customer risk rating, transaction monitoring, and suspicious transaction reporting.

I have supported organizations in strengthening internal controls, regulatory governance, operational risk frameworks, data privacy practices, and standard operating procedures.

I bring practical experience in branch banking, bank merger and conversion activities, client and employee onboarding, vendor due diligence, fraud prevention, and third-party risk management.

I also provide compliance training and risk advisory support to operational teams, helping front-line staff understand evolving regulatory requirements and maintain effective controls.

I am experienced in reviewing complex risk cases, investigating alerts, documenting findings, and collaborating with stakeholders to resolve control gaps and protect organizational integrity.

Notice period: 1 week

Skills

15 capabilities

Experience

Career history

Independent Business Consultant (Network Expert) GLG (Gerson Lehrman Group)

Provided high-level, on-demand advisory and consulting services to global investment firms, financial institutions, and corporate clients regarding Philippine regulatory frameworks, financial crime compliance, and operational risk.

Advised on AML/CTF standards, UBO identification, and high-risk CDD/EDD. Evaluated internal controls, risk management protocols, and governance standards for clients seeking localized market-risk intelligence.

KYC Compliance Officer Hoegh EVI

Managed KYC documentation, master files, and document backups for employees, vendors, and high-value clients. Conducted end-to-end onboarding and screening of clients, suppliers, and beneficial owners, including PEP/RCA, negative media, sanctions, and risk-rating reviews.

Performed transaction monitoring, investigated flagged account openings and modifications, and supported financial crime compliance reporting. Prepared suspicious transaction reporting workflows, remediated control deficiencies, updated SOPs, and delivered regulatory, KYC, PEP-screening, and sanctions-compliance training.

AML Compliance AIA Philippines

Managed AML/CTF alerts from branch-unit transactions, including sanctions screening and watch-list filtering. Monitored KYC files and customer transactions to identify fraud and financial crime risks.

Conducted customer profile risk ratings for onboarding and periodic review, including high-risk customers, PEP/RCA, negative media, and suspicious activity cases. Supported policy and process improvements, provided risk advisory services, delivered AML training, and used data analysis for alert pattern and volume analysis.

Merging & Business Continuity Management / Branch Operations Landbank of the Philippines

Supported the UCPB-to-Landbank branch conversion and business continuity activities to help ensure uninterrupted banking operations and customer service. Performed KYC analysis, CDD, EDD, data-quality reviews, account migration support, and employee and client onboarding.

Handled customer profile and risk ratings, transaction monitoring, client profiling, and issue resolution during the merger. Also managed contracts and assessed third-party contractor and vendor performance, while supporting OTC operations, customer identification, and suspicious transaction reporting.

Quality Assurance Officer Convergys Philippines

Ensured compliant data handling and customer management during agent-customer interactions. Performed KYC and Data Privacy Act monitoring for account modifications and provided real-time data and technical support.

Prepared performance reports and feedback to support KPI-based incentives. Served as a Grievance Officer and whistleblowing point of contact, helping maintain a safe reporting environment for fraud concerns, inappropriate behavior, and misconduct.

Internal Auditor EEI Corporation

Conducted risk assessments to identify processes with weak internal controls or potential loss exposure. Reviewed financial statements, transaction receipts, and budget allocations for accuracy and compliance with accounting standards.

Documented audit findings for management evaluation and conducted compliance audits for field projects in accordance with contractor, client, and government requirements. Supported practice drills, OSHA guideline implementation, task segregation, and coordination with external stakeholders.

Education

Learning history

Polytechnic University of the Philippines (PUP)

Bachelor of Science, Accountancy

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