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Customer Service

Location: United States
Rate, USD: Not specified
Work schedule: Full Time,
Links: —
Language skills: English
Available for Hire: Yes

About me

I have 10 years in customer service experience. I am a dedicated, highly driven worker who takes pride in my efficiency and professionalism.

Professional area

Customer Support

Skills

Administration Customer and Client Support Customer Care Customer Relationship Marketing Sales Typing

Education

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Experience

October 2019- Current Consumer Educator @ Hart Agency: -Running promotional events
-Engaging with consumers
-Educating consumers on products
-Marketing for events on social media
June 2019-May 2023 Service Advisor @ Ocean Spray Hot Tubs: -Engaging with customers over the phone
-Diagnosing service issues, troubleshooting when possible, if not possible, then setting up service calls
-Creating a schedule for each technician and then routing that schedule for each day
-Creating work orders to describe issues for technicians
-Handling issues that technicians have while out in the field
-Managing social media accounts

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