Dependiente de servicios gastronómicos

I am a professional in the hospitality industry, seeking growth in the food and beverage sector. I have solid experience as a hospitality services attendant, excelling in customer service and efficient order management. My ability to work in a team and adapt to dynamic environments allows me to provide quality service. I specialize in incident resolution and creating a positive experience for customers. I am motivated to be part of your team and contribute my dedication and commitment.

Currently, I work as a hospitality services attendant at Hotel Gran Muthu Almirante Guardalavaca Beach, where I provide personalized customer service in a buffet restaurant. I handle customer inquiries and take orders efficiently, manage reservations, and organize tables to optimize customer flow. I also supervise cleanliness in the dining area and ensure compliance with hygiene standards.

I prepare and set up tables according to the establishment’s standards and have successfully increased customer loyalty, achieving a 20% rate of returning clients. I am skilled in multitasking, teamwork, and effective communication, and I am capable of working well under pressure.

I hold a degree in Tourism from Universidad de Holguín, where I studied all tourism processes. I am currently pursuing a certification as a Gastronomic Service Captain and plan to take courses in maitre and sommelier.

I speak English, French, and German, which helps me communicate effectively with a diverse clientele. I am eager to continue developing my skills and contribute to the success of your hospitality team.