Business Operation Coordinator

Lead end-to-end recruitment processes, from job posting and sourcing to interviewing and candidate selection, ensuring alignment with the company’s cultural and professional standards.
Design and implement dynamic onboarding programs that accelerate new hire acclimation and promote a deep understanding of the company’s values and operational ethos. Foster strong relationships with candidates and new hires, serving as the primary point of contact for inquiries and support throughout the hiring and onboarding lifecycle.

Coordinated and oversaw compliance audits, ensuring adherence to established regulatory standards and internal policies. Contributed to internal compliance operations by continuously researching evolving legislation and regulatory changes. Executed both internal and external delegation audits while providing valuable delegation audit support. Facilitated communication between audit teams, management, and relevant stakeholders.

Established and maintained seamless communication channels with internal and external physicians’ offices and the MSO department, focusing on enhancing credentialing process accuracy and efficiency. Identified and assessed potential red flags, fostering collaboration with practitioners to document issues and collect physician responses. Precisely input all physicians’ demographic data into the CACTUS database, ensuring data integrity and adherence to established standards

Facilitated the seamless initiation and completion of credentialing processes for healthcare professionals, including primary source verifications, background checks, and document submissions. Ensured strict adherence to regulatory requirements and industry standards, maintaining a comprehensive and up-to-date database of providers’ credentials and certifications. Excelled in maintaining high-quality, timely, and accurate credentialing files for Emergency Medicine physicians. Conducted comprehensive primary source verifications, including DEA, TMB, OIG, SAM, NPI, and hospital privileges. Coordinated temporary privileging for Emergency Medicine Physicians, enhancing interdepartmental communication.

Implemented comprehensive contract administration tasks, encompassing preparation for mailing, response tracking, and proactive provider outreach initiatives. Precisely integrated all physicians into the QNXT/CACTUS database, optimizing data efficiency and accuracy