Chat Specialist
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Contract, Part Time,
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
Customer service is a must not a plus. I’m a wordsmith and pay high attention to details. I love helping out clients in every which way possible. I’m incredibly creative, analytical, innovative and dependable. I can wear many hats if a situation calls for it.
Professional area
Skills
AdminAdministrative TasksAdobe IllustratorAnalytical SkillsAppointment SchedulingAppointment SettingB2BB2CBilingualBillingCanvaChat and Email SupportClient SupportCRMCustomer SuccessCustomer SupportData EntryDetail-orientedEmail CampaignGoogle SuiteHelp DeskHubSpotInternet researchMicrosoft OfficeMicrosoft OutlookMicrosoft TeamsSalesforceTechnical SupportZendeskZoom
Education
- September 2010 - May 2012 Baking & Pastry/ Food Service Management @ Johnson and Wales University
- 09/2006 - 06/2010 High School Diploma @ Del Sol High Scool
Automotive Tech Specialization
Experience
- February 2022 - September 2023 Sales Operations Analyst @ First American Title Co - Connected Investors
Calibrate calls
Salesforce reporting (analytics)
Multi channel approach training
Email campaigns
Ringcentral reports
CRM
Analyze data trends
Infusionsoft billing- May 2021 - February 2022 Technical Support Level 1 @ MoneyGram
- June 2018 - June 2019 Produce Team Trainer @ Whole Foods Market
- February 2017 - February 2018 Customer Service Representative @ National Corporate Housing
- February 2014 - December 2016 Retail Manager @ 7-Eleven
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