Customer Service Specialist
- Location
- Italy
- Rate, USD
- $15 / hour
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, Italian, Spanish
- Available for Hire
- Yes
About me
I am a responsible and hard-working person with a passion for excellence in everything I do. I enjoy taking on new challenges and learning new skills. In my free time I enjoy playing video games, reading and cooking. I believe these hobbies have helped me develop my problem-solving skills and attention to detail. I am dedicated to achieving success in my professional and personal life and believe that my positive attitude, strong work ethic and diverse skills make me an asset to any team.
Professional area
Education
- 2019 School Graduate @ Colegio Calasanz
School Graduate
- 2023 2 Years Med School Course @ Universidad Nacional Henriquez Urena
2 Years Med School Course
Experience
- Sep - Dec 2022 Office Assistant @ Window Genie
Scheduling appointments for customers.
Provide administrative support; answering phone calls, responding to emails.
Provide customer service;
Accepting customer’s payments through the phone.- Dec 2022 - May 2023 Customer Service @ Concentrix, Citizens Bank
Respond to customer inquiries regarding their accounts, products, and services, via phone.
Process transactions including deposits, withdrawals using banking software and equipment.
Resolve customer issues and complaints with a high level of empathy and professionalism, taking ownership of the situation and escalating issues to management when necessary.
During my time as a Customer Service Representative at Citizens Bank, I have developed strong communication and problem-solving skills, as well as a deep understanding of banking products and services.
Recommend this talent
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