Content Creator / Virtual Assistant / Customer Success Manager
- Location
- Sweden
- Rate, USD
- Not specified
- Work schedule
- Full Time, Part Time,
- Language skills
- English, Swedish
- Available for Hire
- Yes
About me
Organized and skilled Customer Success Consultant with 7 years of experience in delivering exceptional service within fast-paced SaaS environments. Known for enhancing customer satisfaction and building strong client relationships through effective communication and strategic problem-solving.
Additionally, I bring 10 years of freelancing expertise in graphic design and content creation, backed by a Bachelorβs degree in Mass Communication & Digital Media. I have a keen eye for detail and a talent for creating visually compelling content. I adapt easily to new tools and technologies, while consistently driving results and exceeding expectations.
Skills
AdminAdobeAdobe IllustratorAdobe InDesignAppointment SchedulingArtworkB2BBilingualBlog WritingBrand IdentityCanvaChat and Email SupportClient RetentionCMSCommunicationConfluenceContent CaptioningContent CreationContent WritingCorelDRAWCreative ThinkingCRMCustomer and Client SupportCustomer SuccessFast learnerHTML/CSSIllustrationMicrosoft PowerPointPlanningSaaS
Education
- 2016 BSc Mass Communications & Digital Media @ London Metropolitan University
Experience
- September 2019 / October 2023 Customer Success Consultant @ Simployer
- October 2023 / Current Content Creator & Graphic/Web Designer @ Digital Design Deck
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