Customer Service/ Data Entry Agent
- Location
- United States
- Rate, USD
- $25.00 / hour
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am looking for fresh career opportunities that can utilize my education and past experience in a remote customer service/data entry position. I am educated, having earned a BSN from CSUB. Formerly I have worked as a CNA, lab Assistant/phlebotomist and RN. Additionally, I was the house manager at a room and board for the mentally ill and private duty nurse providing in home care for the elderly. I have developed exceptional customer service skills along with professional phone etiquette, data entry skills and more. I am self motivated, responsible and loyal worker that will be a great asset to your remote customer service team.
Professional area
Skills
Active ListeningAppointment SchedulingBusiness LetterCanvaClient ManagementCommunicationComputer literacyCustomer and Client SupportCustomer CareCustomer RelationshipData EntryEmailEmpathyEvent PlanningFast learnerGoogle AppsMaintenanceManagementOrganizational SkillsPhone EtiquettePhone SupportTeam PlayerTyping
Education
- 2001-2005 BSN @ CSUB
Successful completion of Nursing program
- 1999-2001 Nursing prerequisites/Completed lower division General Ed @ Bakersfield College
Jr. College, completed lower division General Education then transferred to CSUB.
- 1995/1996 Medical Assistant Diploma @ Santa Barbara Business College
Fundamental training for running a Dr’s office in both front and back office, phlebotomy and assisting the physician.
Experience
- June 2017-January 2023 Private duty Nurse- in home care @ Mr. & Mrs. Richard Yahnke
Caregiver, household chores, coordination of appointments, meal planning, grocery and other household shopping. Transportation to appointments and social events. Housekeeping, cooking and laundry. Medication management and administration, assistance with physical therapy exercises. Documentation. After their passing the family hired me to organize and liquidate their personal belongings in an estate sale and the complete clean out of the house, Last I arranged for household repairs to prepare the home to be rented.
- 2011-2016 House Manager @ Serenity
Managed room and board for the mentally ill, cooking, meal planning, cleaning, settling minor problems/conflicts between clients. Preparing rooms for new clients.
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