Hire a Remote Customer Service Specialist from United States

About me

I have an extensive background in custmer service. I also have knack for learning & retaing knowledge.

Professional area

Customer Support

Skills

Active Listening Administrative Assistant Appointment Scheduling Appointment Setting Client Relations Client Retention Client Support Collaboration Communication skills Computer literate Confidence Conflict Resolution Customer and Client Support Customer Care Customer Service Customer Support Effective Communication Office Administration Sales Rep

Education

9/99 - 5/03 High School Diploma @ Sheepshead Bay High School: I graduated wiith a 3. 9 GPA. My whole last year of high school was mainly credited college coursework. During all 4 years, I was a part of the Track & Field Team.
8/03 - 12/05 Psychology Major @ Bernard Baruch College: Unfortunately, I did not graduate. However, while I attended, I maintained a 3.7 GPA as well as being a part of the Cheerleading/Dance Teams.

Experience

10/22 - 7/24 Dispatcher @ YCS Transportation (Kab-It): I scheduled drivers for passengers needing rides, set up liasons between management & clients, assisted upper management in locating, directing, & assiting drivers during car accidents (whether accidental or otherwise).
1/09 - 7/12 Customer Service Advocacte @ Rapid Cash: I performed as a “teller” by providing loans to and receiving loan payments from clientele. Obtained clerical, and data entry skills. Personally managed all sensitive customer information without incident or fail. And, helped educate clients as well as team members on the latest copany policies, promotions, and newst offers & services that the company provided.
8/08 - 12/08 Sales Associate @ CRS Monitronics: I was involved in canvasing from door to door, selling residential security system to locals throughout the Las Vegas & Henderson areas. Also, I scheduled meetings between the “Team Leaders” (managers/supervisors) and the “Team” (employees).
12/07 - 8/08 Hostess @ Dos Caminos at The Palazzo: I was responsible for setting reservations for the patrons of the establishment as well as configuring seating arrangements, setting the menus for each period of the day, etc.
05/06 - 12/07 Reception/ Front Desk @ Grand Opticians: It was my duty to not only acquire, but retain extensive knowledge of products & services provided to patients and employees. As well as performing basic administrative duties whie keeping correspondence with insurancec companies & the financial department.