In my previous role, Facilities Officer at The Community of Arran Seabed Trust, I applied my health and safety, coaching & training, and project management expertise to marine conservation efforts, overseeing facilities operations and tech, maintaining research equipment and marine life tanks to supporting a meaningful mission that combined environmental stewardship with operational excellence. I have had a colourful career spanning many different sectors but all focusing on customer experience and meeting targets within budgets. I am tech savvy and have worked with CRM systems and implemented them best suited for a non-profit. My strongest quality is adaptability – I endeavour to replicate desired customer satisfaction and meet targets consistently.