Customer Service Professional

Rate, USD
$18 / hour
Work schedule
Full Time,
Language skills
English, Hindi
Available for Hire
Yes
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About me

I have a plethora of experience in a variety of job fields- primarily retail, freelance work, and office based jobs. On top of this, I have over 10 years worth of time that was invested in customer service in which I acquired numerous skills such as active listening, problem solving, selling products etc. Etc.




Education

2011-2014 Associates in Arts @ Laguardia

Experience

2013-15 Peer Coach / Office Assistant @ Assist

β€’ Meet with students who need assistance with college navigation, counseling, as well as help with career
paths
β€’ Meet with students on the Autism Spectrum as well as students who tackle anxiety or other obstacles
to enable a smooth transition into the college lifestyle
β€’ Help students with the challenges of finding the right resources for progression in their majors or
changing career paths
β€’ Various computer work/tasks
β€’ Write session summary notes for the students to track progress
β€’ Scan and fax documents as well as do outreach

2023-24 Greeter @ Mango

β€’ Prepare, process, price and put out clothing from the stock room to the sales floor
β€’ Assist with customer service and selling the Mango brand as well as the club card which acts like a
coupon and points to customers
β€’ Greet customers at the store entrance and help them navigate the store
β€’ Collaborate with the visual team to ensure all clothing meets the ideal size and number count standards
β€’ Use electronic equipment to scan items into the stockroom as well as use to check for inventory
β€’ Help close the store towards the end of the workday by folding clothing items and ensuring a neat
presentation of the store for the next day


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