Customer Support Specialist

Location
Germany
Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
English, Russian, Turkish
Available for Hire
Yes
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About me

As a dedicated and results-driven customer service professional, I bring a wealth of
experience in delivering exceptional support to clients. With a solid background in the
hospitality industry, honed through my tenure at [hidden link], I have consistently
achieved success in meeting and exceeding customer expectations. My track record
includes adeptly addressing inquiries, swiftly resolving issues, and facilitating seamless
bookings to ensure unparalleled customer satisfaction. I possess excellent
communication skills, both verbal and written, and am proficient in utilizing various
communication channels such as email, phone, and live chat to effectively engage with
clients


Professional area



Education

2019/2023 English Philology Bachelor's @ IBSU
2023/2025 English literature Master's @ Universitat Tubingen

Experience

2021/2021 Customer Support Representative @ Majorel

Processing of telephone and written customer inquiries
Comprehensive advice and clarification of customer queries
Maintenance of customer and transaction data

2023/2023 Content Moderator @ Majorel

Controlling content on social media
Preventing the distribution of disturbing content on social media
platforms


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