Customer Chat Support
- Location
- Cyprus
- Rate, USD
- Not specified
- Work schedule
- Full Time, Contract, Internship, Part Time, Temporary,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I have 4 years of experience in providing exceptional online chat support, specializing in resolving customer queries efficiently and ensuring a positive user experience. My skills include strong written communication, multitasking, and the ability to handle high-pressure situations while maintaining professionalism. I am proficient in using CRM tools and have a proven track record of meeting KPIs such as response time, resolution time, and customer satisfaction scores. My focus is on delivering fast, accurate, and empathetic support to build lasting customer relationships
Professional area
Skills
AccountingAdminAdmin AssistantAdvertisingAmazon MarketingAnalytical SkillsB2BB2CBookkeepingClient Relationship ManagementClient SupportCommunication skillsCRM AutomationCustomer and Client SupportCustomer RelationshipData AutomationDatabase ManagementDigital MarketingE-commerceFacebook AdsFinancial Planning & AnalysisGoogleGraphic DesignLinkedIn AdsMarketing AnalyticsMicrosoft 365Microsoft SQL ServerMicrosoft Teams
Education
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Experience
The user has not yet completed this section
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