I have 4 years of experience in providing exceptional online chat support, specializing in resolving customer queries efficiently and ensuring a positive user experience. My skills include strong written communication, multitasking, and the ability to handle high-pressure situations while maintaining professionalism. I am proficient in using CRM tools and have a proven track record of meeting KPIs such as response time, resolution time, and customer satisfaction scores. My focus is on delivering fast, accurate, and empathetic support to build lasting customer relationships
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I am a serious person, and well organized.
Accomplished retail manager with over 7 years of management experience and a total of 18 years in the retail sector. Bilingual and proficient in diverse managerial roles, including finance, payroll, people management, HR tasks, administration, and recruitment.
Experience in various customer oriented positions.
I have been working in the field of marketing and sales for over 15 years, achieving significant successes in reaching the strategic goals of several companies I have worked with.
10 years of Customer service experience
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