Bilingual Customer Service and Administrative Support Professional
- Location
- Mexico
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English, Spanish
- Available for Hire
- Yes
About me
I am a bilingual customer service and administrative support professional with over 5 years of experience in high-volume, client-facing roles. I have developed strong skills in remote tools, scheduling, onboarding, and clear communication in both English and Spanish. My organized and detail-oriented nature allows me to work independently in fast-paced environments. I am actively building my experience in remote support and customer onboarding roles. My goal is to enhance my skills further and provide exceptional service to clients.
Professional area
Education
- 2019 Equivalent to Secondary School Diploma @ INEA
Equivalent to secondary school diploma under the Mexican educational system
Experience
- March 2025 - Current Online English Teacher @ Preply & Self-employed
Actively building a student base through the Preply platform, while offering private lessons to adult learners.
- June 2019 - Current Sales Associate @ Bakery Store
Provided excellent customer service, assisting customers with product choices, and ensuring satisfaction.
- June 2024 - February 2025 Remote Assistant to Spanish Teacher @ Freelancer
Managed scheduling for a Spanish teacher, coordinating student lessons on a teaching site.
- May 2023 - July 2024 Warehouse Worker @ Volunteered
Managed inventory by unloading, sorting, and labeling materials, ensuring an organized warehouse environment.
- October 2022 - October 2023 Online English Teacher @ Self-employed
Taught grammar, pronunciation, and sentence structure to students ages 16–40.
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