Head of New product introduction/First Line Technical Support
- Location
- Spain
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- Basque, English, French, Spanish
- Available for Hire
- Yes
About me
I am a Mechanical Engineer (M.Sc.) with over 3 years of experience leading cross-functional teams, optimizing technical integration processes, and managing complex projects in high-tech and international environments. I have been recognized for driving efficiency, standardization, and measurable business outcomes. My background includes a Master of Science in Industrial Technologies Engineering and a Bachelor of Science in Mechanical Engineering from Universidad de Navarra. I am passionate about utilizing data analysis to inform business-critical decisions and improve system performance. I thrive in collaborative environments, working closely with C-level stakeholders to align technical solutions with business goals. My personal interests include reading, skiing, running, going to the gym, cooking, and traveling.
Professional area
Education
- Feb. 2021 – Jul. 2022 Master of Science in Industrial Technologies Engineering @ Universidad de Navarra
- Sep. 2016 - Jul. 2020 Bachelor of Science in Mechanical Engineering @ Universidad de Navarra
Experience
- Dec. 2022 - Present First Line (Technical) Support Engineer – EXE systems @ ASML
Lead process optimization for new product introduction (EXE lithography systems), managing cross-functional teams across engineering, operations, and customer support. Streamlined defectivity-related workflows, reducing integration timelines and improving system performance. Spearheaded continuous improvement initiatives; awarded Factory Cycle Time Trophy (Jan. 2024) for measurable process efficiency gains. Utilized data analysis to drive business-critical decisions and proactively address integration bottlenecks. Deliver data-driven insights and project management, supporting global clients (Intel, TSMC, Samsung) in their onsite fabs in the US, Taiwan and South Korea. Provide strategic reporting and collaboration with C-level stakeholders to align technical solutions with business goals.
- Feb. 2022 – Oct. 2022 Project Manager @ Servio - Ferrovial Servicios
Project management: team management (engineers/operators), direct contact with clients and suppliers and cost control. Looking for new customers and translating customer needs into feasible projects. Site manager, making and preparing offers. Master´s thesis: calculation and installation of fire fighting, temperature control and smoke evacuation in Michelin Lasarte.
- Sep. 2019 – Sep. 2020 Head of External Relations @ Tecnun Motorsport
Look for new sponsors. Negotiate deals with existing sponsors. Social Media content creator supervisor. In charge of 5 team members.
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