Customer Support
- Location
- Moldova
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English, Romanian, Russian
- Available for Hire
- Yes
About me
I am actively seeking a position in IT or related fields where I can contribute my skills in data analysis, software development, and problem-solving. Motivated to deliver effective solutions and grow professionally in a dynamic and technology-driven environment. I am willing to relocate anywhere to find the right opportunity. My experience includes working as a Support Specialist at Yandex, where I provided customer support for business clients and ensured timely communication and efficient problem resolution. Additionally, I completed an internship as a Web Developer at Gypaetus Code, where I developed full-stack web applications and gained hands-on experience integrating AI technologies into modern web applications. I am eager to leverage my skills and experience to make a meaningful impact in my next role.
Professional area
Education
- October 2021 to July 2024 Bachelor of Computer Science @ University of Alba - Iulia
Experience
- April 2024 to May 2025 Support Specialist @ Yandex
Provided customer support for business clients via ticketing systems. Identified and resolved common client issues and escalated complex requests to the appropriate departments. Ensured timely communication and efficient problem resolution across teams.
- June 2023 to September 2023 Web Developer Intern @ Gypaetus Code
Developed full-stack web applications using Laravel (backend) and React (frontend). Implemented AI-driven features to enhance user experience and functionality. Collaborated in an agile environment to deliver efficient, scalable, and innovative web solutions.
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