Project Coordinator
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I have proven expertise leading end-to-end customer onboarding, aligning on strategic goals, and implementing scalable frameworks. I am skilled in facilitating organizational transformation through user training, process alignment, and adoption strategies. I build and nurture strong, trusted relationships with executive stakeholders, acting as a strategic advisor and point of contact. My track record includes increasing account value through upselling, cross-selling, and managing renewal cycles to maximize retention. I am experienced in coordinating with cross-functional teams to resolve complex issues and ensure customer satisfaction. I am quick to learn and apply knowledge of evolving SaaS platforms, offering tailored guidance to optimize product utilization. I am able to identify success stories and provide feedback loops to influence product development and customer messaging.
Education
- August 2014 – May 2016 Coursework in Psychology @ Park University
Experience
- NOV 2022 - MAY 2025 Project Coordinator @ Conexon
- MAR 2021 - NOV 2022 Training Onboarding Coordinator @ Allied National
- FEB 2020 - MAR 2021 Medical & Dental Insurance Analyst @ Allied National
- JAN 2019 - JAN 2020 National Customer Resolutions Specialist @ OptumRx(Specialty)
- JAN 2017 - DEC 2018 Medical Office Administrative Assistant @ OptumRx(Specialty)
- JAN 2016 - DEC 2016 Medical Receptionist @ Optum Rx(Specialty)
- MAR 2014 - MAY 2015 Volunteer Office Support Specialist @ L.I.N.C
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