QA Manager

Lead a team of Test leads, Automation lead, manual and automation engineers delivering quality assurance for a cloud-based payroll and HR system. Responsible for team leadership, recruitment, upskilling, implementing QA processes, KPI frameworks, onboarding strategies, and transitioning automation tools to a code-based framework. Collaborate with cross-functional teams to create and execute test strategies and plans.

Oversaw testing functions including Test Analysts and Automation Engineers in fintech product space. Planned and coordinated testing efforts, created and executed test strategies, advocated automation adoption, and managed performance, coaching, mentoring, and strategic decision-making.

Led automation engineers automating regression testing for fuel garage and kiosk systems using OCR technology. Managed requirement alignment, program increment planning, risk management, test deliverables, environment strategy, performance test activities, third-party coordination, reporting, and budgeting.

Led Integration layer testing team ensuring data integrity across systems. Managed data conversion, automation testing ROI tracking, change and release management, stakeholder communication, coaching, mentoring, cost containment, and strategic contributions as second-in-command QA manager.

Led testing team in Integration layer, performing resource planning, project coordination, stakeholder engagement, vendor liaison, conflict management, reporting, coaching, mentoring, and QA process improvements.

Tested remittance transfer POS application and mobile app with focus on FICA regulations and compliance. Performed data verification, deployment to test environments, and prepared UAT test documentation.

Tested CaseWare and tax software integrating with SARS eFiling system. Performed test analysis, component, integration, system, regression testing, and defect management.