I am a high-integrity, proactive professional with over 12 years of experience delivering executive-level support to C-suite leaders. Throughout my career, I have been recognized for remaining composed under pressure and effectively navigating fast-changing, high-stakes environments. My expertise lies in streamlining operations, managing complex projects, and sustaining critical stakeholder relationships.
I have demonstrated the ability to build systems that improve efficiency, reduce compliance friction, and advance strategic priorities. I excel in managing complex calendars, travel arrangements, expenses, and high-level event coordination, ensuring seamless executive productivity.
Adaptability and agility are among my core strengths, allowing me to thrive in fast-paced environments and respond effectively to last-minute changes and ad hoc tasks. I am bilingual in English and Spanish, which enhances my communication and collaboration skills across diverse teams and international stakeholders.
I am trusted with confidential information and maintain vault-like discretion in all my professional dealings. My business acumen, sharp judgment, and ambassadorial presence enable me to represent leadership and company values with professionalism and diplomacy.
Technically proficient, I am advanced in G-Suite and Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word, and I am AI proficient. I am committed to delivering exceptional client service and consistently going above and beyond in support of executive and organizational priorities.
Delivered concise, high-level summaries of all business lines to executive leadership, ensuring informed decision-making across departments. Oversaw expense reconciliation for the executive office, ensuring accuracy, policy compliance, and timely submissions. Tracked and reported on contract expirations; served as liaison for contract reviews and renewals, safeguarding critical business agreements. Prepared strategic briefing folders for MANA Head, anticipating executive needs aligning with business objectives. Coordinated all logistics for executive and team engagement events, including venue, travel arrangements, and catering. Managed complex domestic and international travel for executive and direct reports, ensuring seamless itineraries and compliance with travel policies. Appointed as Division Compliance Champion; partnered with Legal and Compliance to proactively manage risk and lead compliance simplification initiatives. Acted with diplomacy and assigned as ambassador to welcome all high level clients and stakeholders into the office when needed.
Delivered proactive, on-the-ground support to the CEO of Ericsson and executive team, ensuring seamless daily operations and high-level coordination. Managed travel and real time logistical arrangements for visiting global C-suite leaders, delivering a polished and efficient guest experience. Oversaw vendor compliance processes, including securing Certificates of Insurance (COIs) and obtaining building management approvals. Handled expense reporting and corporate card reconciliation with precision and timeliness, ensuring policy alignment and financial accuracy. Maintained facility’s inspection and real estate management. Led planning and execution of workplace experience initiatives, fostering an inclusive office culture. Recipient of the Pineapple Award (Q4) for delivering exceptional client service and consistently going above and beyond in support of executive and organizational priorities.
Supported three senior leaders: Global Head of Architecture in Technology, Global Head of Marketing, and Head of Business Management. Managed complex calendars, scheduled and coordinated international and domestic travel, and prepared detailed itineraries for senior leaders. Processed invoices, handled expense reports, and managed corporate card reconciliation. Represented senior leaders in meetings and liaised with other Executive Assistants to ensure seamless communication and collaboration. Organized and coordinated town halls, conferences, team off-sites, and drafted/edited content for website updates, announcements, and group emails.
Supported Branch Manager and Division Director, ensuring seamless calendar coordination and efficient office operations. Processed placements and conversions for month-end reporting, contributing to accurate and timely financial documentation. Generated and processed detailed reports, enhancing data analysis and decision-making processes. Conducted background checks for potential candidates, ensuring thorough vetting and compliance with company policies and industry regulations.
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