Billing Manager

Oversee administrative operations, manage office activities, coordinate schedules, maintain records, facilitate communication between teams and stakeholders, provide administrative support, handle correspondence, manage account queries, process documentation, identify and resolve administrative issues, collaborate with colleagues, and assist in training new staff.

Provided administrative team support, minute taking, office coordination, diary scheduling, travel and event arrangements, senior management assistance, customer support, service delivery, user profile maintenance, data management, SLA implementation, report preparation, issue management, email communications, triaging requests, front-of-house duties, and staff training.

Maintained reception area, supervised housekeeping, managed office inventory and supplies, maintained attendance charts, processed EFT requisitions, handled switchboard duties, mail distribution, coordinated training courses, sourced service providers, assisted with marketing material design and proofreading, supported paralegals and attorneys, and managed confidential document filing.

Managed attendance registers, assisted candidates for interviews, coordinated assessments, maintained job adverts, distributed emails, arranged meetings, maintained interview registers, sourced candidates and service providers, fulfilled reception duties, and assisted with monthly office expenditure reconciliation.

Established and maintained customer relationships, identified customer needs, negotiated deals, developed customer portfolio plans, organized in-field representatives’ diaries, assisted in strategic sales planning, maintained sales pipeline, attended team meetings, and helped increase productivity of sales representatives.

Managed reception duties and switchboard, distributed messages, welcomed guests, maintained reception area, updated company website, liaised with courier companies, provided information to health professionals, supported office operations, assisted in production and client liaison, proofread publications, acted as production manager in absence, confirmed advertising orders, conducted ITC checks, managed payroll and commissions, calculated sales figures, administered leave and HR files, and conducted advertising spend analysis.