Fresh Graduate
- Location
- TΓΌrkiye
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- β
- Language skills
- English, German, Turkish
- Available for Hire
- Yes
About me
I am Kutay Karaoglu, a fresh graduate with a Bachelor of Arts in Literature and Language from Dumlupinar University. I am a fast learner, responsible, and a team player who is hardworking and solution-oriented. I am eager to understand and work in multidisciplinary fields, which allows me to adapt quickly to new environments and challenges.
During my studies, I developed strong skills in Microsoft Office and customer service, which I have applied in various roles. I have experience providing English instruction to A1-A2 level students, which helped me enhance my communication and teaching abilities.
I have also worked as a Customer Service Representative at Akbank in EskiΕehir, Turkey, where I received professional training. More recently, I have been a Support Specialist at 5CA, working remotely on the Discord project. In this role, I provide technical and customer support via Zendesk, assisting players with in-game bug issues and billing-related queries.
Working in a dynamic, remote, and multicultural environment has strengthened my adaptability and problem-solving skills. I am proficient in English at the C2 level and have beginner-level German skills (A1).
I am passionate about delivering excellent customer support and technical assistance, and I am looking forward to contributing my skills and enthusiasm to a professional team.
Professional area
Education
- 2019-09 β 2025-07 Bachelor of Arts in Literature and Language @ Dumlupinar University
Experience
- 2022-10 β 2022-10 Language School Teacher @ British Town, Kutahya
Provided English instruction to A1 – A2 level students over a one-month period.
- 2024-07 β 2024-08 Customer Service Representative @ Akbank, EskiΕehir, Turkey
Received training to work at Akbank.
- 2025-01 β 2025-07 Support Specialist @ 5CA, Remote
Providing technical and customer support for Discord via Zendesk. Assisting players with in-game (bug) issues and billing-related queries. Working in a dynamic, remote, and multicultural environment.
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