I am a versatile and results-driven leader with a proven record of driving innovation, solving complex problems, and inspiring high-performing teams. I am passionate about continuous learning and eager to apply my strategic leadership skills to new industries and challenges while delivering measurable impact. Throughout my career, I have gained extensive experience in fair housing enforcement, civil rights compliance, and complaint intake management. I have successfully led teams, supervised intake branches, and served as a principal advisor on fair housing laws and equal opportunity matters.
In my current role as Supervisory Equal Opportunity Specialist at the US Department of Housing & Urban Development, I manage the intake, assessment, and resolution of complaints under various civil rights statutes. I lead a team of twelve staff members, oversee data systems, and represent the Regional Director at conferences and workshops. I am committed to ensuring timely and effective complaint handling while mentoring staff and improving training processes.
Previously, I served as a Civil Rights Specialist with the Texas Department of Health and Human Services, providing ADA compliance expertise and facilitating mediations. I have also held leadership roles at the Austin Tenantsβ Council and Texas Workforce Commission, where I managed fair housing programs, conducted investigations, and negotiated settlements.
My educational background includes a Bachelor of Social Work from the University of Texas at Austin, with a specialization in Generalist Practice. I bring strong skills in communication, problem-solving, research, and leadership, combined with a deep commitment to civil rights and fair housing enforcement.
I am eager to continue leveraging my expertise to promote equal opportunity, support compliance with civil rights laws, and foster inclusive communities. I thrive in collaborative environments and am dedicated to delivering high-quality results that make a positive difference.
Specialization: Generalist Practice
Principal advisor to the Regional Director and FHEO Center Director on intake and assessment of complaints under fair housing laws. Led Intake Branch processing 6,000 inquiries last fiscal year. Supervised intake, assessment, assignment, tracking, and resolution of complaints under Civil Rights Acts and ADA. Represented Regional Director at conferences and workshops. Oversaw data entry and automated complaint systems. Conducted performance evaluations, quality control, training development, and staff mentoring.
Provided ADA compliance and accommodation expertise. Offered consultative and technical support to ensure compliance with federal and state civil rights laws. Facilitated mediations to resolve ADA-related issues.
Intake and assessment of complex housing discrimination allegations. Interviewed complainants and witnesses. Assisted in processing complex complaints involving land use, zoning, handicap access, financing, brokerage, and appraisal practices. Mentored intake staff and trained regional staff on intake policies and practices.
Managed fair housing enforcement, education, outreach, and research projects. Hired, trained, supervised, and evaluated staff, interns, law clerks, and volunteers. Created and presented fair housing materials and community awareness campaigns. Counseled clients on fair housing and tenant-landlord issues. Prepared program reports and assisted with grant writing and contract proposals. Negotiated settlements during complaint processes.
Conducted investigations of alleged violations of Texas and Federal Fair Housing Acts. Determined compliance with design and construction requirements. Interviewed witnesses and complainants. Conducted statewide investigations and attempted complaint resolution through HUD conciliation. Evaluated and documented findings. Researched legal aspects and recommended actions.
Jobicy
578 professionals pay to access exclusive and experimental features on Jobicy
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: