Senior / Lead Manual QA Engineer

Led QA for an enterprise Asset Management System. Selected and implemented testing methodologies and tools. Led remote QA team and aligned efforts with cross-functional teams. Defined testing scope, created and maintained documentation, and ensured full coverage through functional, regression, and confirmation testing. Oversaw testing of complex web applications ensuring compliance with quality standards and regulatory requirements. Collaborated with clients for status updates and demos. Provided test estimates and managed resource allocation. Performed manual testing, database testing, defect investigation, UI validation, and maintained test cases. Achievements include official promotion to QA Lead, feature ownership with zero critical defects, strategic delivery of key functionality, risk mitigation, and stakeholder collaboration.

Provided strategic QA leadership and daily support to the team. Fostered collaboration across QA, development, and product stakeholders. Implemented expert-based estimation techniques like Scrum Poker. Built strong client relationships improving satisfaction and transparency. Contributed hands-on in test design, execution, defect management, and prioritization ensuring consistent delivery quality.

Ensured GDPR compliance across multiple projects. Translated regulatory requirements into actionable test cases and documentation. Acted as a bridge between technical and business teams. Clarified business and technical specifications improving communication and minimizing misunderstandings. Optimized QA workflows by updating bug tracking templates increasing efficiency and reporting accuracy.

Led QA process improvement initiatives boosting testing efficiency and team alignment. Created structured documentation of QA workflows and algorithms. Refined bug tracking templates streamlining reporting and project organization.

Initiated improved collaboration between QA and business analysis teams enhancing alignment on requirements and test coverage. Streamlined cross-department workflows through process analysis. Created comprehensive QA documentation and contributed to workflow templates and contract sections from QA perspective.

Focused on personal development and return-to-work preparation including structured self-paced training in software testing fundamentals, SQL, and QA methodologies through Codecademy and SoftServe Academy.

Worked on major Ukrainian woodworking and furniture industry portals delivering tailored content, interactive catalogs, and user dashboards. Validated new versions, performed regression testing, and collaborated with developers to improve functionality and delivery.