Marketing and Business Professional

I am a results-driven marketing and business professional with a strong foundation in product analysis, market research, and cross-functional collaboration. I have experience interpreting customer data and sales trends to inform product development, life-cycle planning, and promotional strategies. I am proficient in demand forecasting, data analysis, and process optimization through tools such as SQL, MySQL, and Tableau. I am adept at managing concurrent projects, communicating across departments, and supporting product performance through strategic insights and operational coordination.

During my academic career, I have completed a Bachelor of Arts in Business Administration with a focus on Marketing at California State University, Fullerton, and an Associate’s degree in Business Administration from Santa Rosa Junior College. I have applied my skills in practical projects such as the Trader Joe’s Case Analysis, where I collaborated with a team to analyze customer data and market trends, and developed data-driven marketing plans.

I also designed and implemented a relational database for an Aviation Tour Database project, utilizing MySQL and Excel to manage complex data and support reporting and logistics. My professional experience includes roles as a Barista at Da Vien Coffee, where I supported localized marketing campaigns and ensured operational efficiency, and as a Waiter at Simmer Vietnamese Kitchen, where I provided advanced customer service and contributed to workflow improvements.

I am skilled in business and interpersonal areas including marketing, customer engagement, communication, and sales. Additionally, I have technical skills in Tableau, MySQL, SQL, and Microsoft Office Suite, and programming knowledge in C# and C++. I am eager to leverage my combined marketing and technical expertise to contribute effectively in a dynamic business environment.