Customer service specialist
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am a highly motivated and organized professional with over eight years of diverse administrative and customer service experience. Throughout my career, I have demonstrated the ability to manage multiple tasks concurrently, adhere to deadlines, and maintain a positive demeanor in fast-paced environments. I am seeking a role that leverages my skills and experience to positively contribute to a team.
I am proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and possess exceptional written and verbal communication skills. My strong organizational and time management abilities allow me to work effectively both independently and collaboratively.
In my recent roles as a Delivery Driver for Doordash and Uber, I have gained valuable experience in customer interaction, route planning, and vehicle operation while ensuring safety and accuracy in transactions. Prior to that, I served as an Executive Assistant at Lepus Maximus Recording, where I handled a variety of administrative tasks such as managing correspondence, coordinating operational activities, and preparing documentation for contracts and regulatory compliance.
Currently, I am pursuing an Associate degree at Guilford Technical Community College to further enhance my qualifications. I am eager to bring my dedication, adaptability, and strong work ethic to a new opportunity where I can continue to grow and make a meaningful impact.
Professional area
Skills
Active ListeningAdaptabilityCompassionateCritical ThinkingCustomer CareDependableDetail-orientedEmpathyEnthusiasmExcellent Communication skillsFast learnerFlexibilityGoogle SuiteGoogle WorkspaceHardworkingMicrosoft SuiteMotivatedMulti-taskingOrganizational SkillsPatiencePhone EtiquetteProblem ResolutionRelationship BuildingReliableResilentSelf MotivatedSociableSoft skillsStrong CommunicationTime Management
Education
- Aug 2021 - Present Associate Degree @ Guilford Technical Community College
Contact: Amber Valdez (336) 225-6876
Experience
- Aug 2023 – Present Delivery Driver @ Doordash
Collect fares or payment from customers. Record details of deliveries or shipments. Operate vehicles or material-moving equipment. Verify information or specifications. Receive information or instructions for performing work assignments. Read maps to determine routes. Follow safety procedures for vehicle operation.
- Jun 2023 – Present Driver @ Uber
Maintain vehicles in good working condition. Record details of deliveries or shipments. Provide transportation information to passengers or customers. Record sales or transactions data. Operate vehicles or material-moving equipment. Collect fares or payments from customers.
- Oct 2015 – May 2023 Executive Assistant @ Lepus Maximus Recording
Distribute incoming mail and sort mail. Prepare business correspondence, research, or technical reports. Answer telephones to direct calls or provide information. Coordinate operational activities. Prepare documentation for contracts, transactions, or regulatory compliance. Make travel, accommodations, or entertainment arrangements for others. Execute sales or other financial transactions.
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