I am a security-focused professional with foundational cybersecurity skills validated by the CompTIA CYSA+ certification. I have proven experience serving as a key escalation point, leveraging advanced troubleshooting and a user-first mindset to minimize downtime. Throughout my career, I have developed strong problem-solving abilities under pressure, cross-functional collaboration skills, and a commitment to procedural compliance. My background includes leadership roles in fast-paced environments where I honed these competencies.
I am proficient with a variety of security tools such as Wireshark, Nmap, Splunk, firewall management, vulnerability management, and security monitoring. I am comfortable working across multiple operating systems including Windows, Linux, Android, and iOS. My networking knowledge covers fundamentals and cryptography, which supports my technical expertise.
In addition to technical skills, I have experience using platforms like MetaTrader, Coinbase, Google Workspace, Microsoft Office Suite, and advanced Excel. I am adept at troubleshooting, critical thinking, risk assessment, process improvement, and documentation, which are essential for effective cybersecurity operations.
My education includes cybersecurity training at PerScholas and coursework towards an Associate Degree in Digital Media & Graphic Design at Sandhills Community College. I hold certifications including CompTIA CYSA+, Splunk Core Certified User, Linux Essentials, and others that demonstrate my commitment to continuous learning and professional development.
Professionally, I have held leadership and technical support roles where I enforced compliance, improved workflows, and provided technical support for cryptocurrency transactions. I have experience managing operational safety protocols, resolving issues during high-volume periods, and collaborating with cross-functional teams to enhance service delivery and operational efficiency.
I am eager to leverage my skills and experience to transition fully into a Cybersecurity Analyst role, where I can contribute to securing organizational assets and supporting business continuity through effective cybersecurity practices.
One year of credits completed towards an Associate Degree
Audited and enforced strict compliance with operational safety protocols, acted as liaison between front-of-house and back-of-house teams to improve workflow, resolved issues promptly during high-volume periods, collaborated with cross-functional teams to address operational discrepancies and improve customer experience.
Provided technical support for complex cryptocurrency transactions ensuring compliance with financial regulations, maintained detailed transaction records using advanced Excel, collaborated with cross-functional teams to troubleshoot and resolve technical issues, reducing downtime and improving service delivery.
Enhanced scheduling efficiency using digital tools, managed and reconciled daily financial reports ensuring accuracy, coordinated team responsibilities to foster collaboration and improve operational efficiency, handled complex technical issues.
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