Customer Service Representative
- Location
- United States
- Rate, USD
- $19 / hour
- Work schedule
- Full Time, Part Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am an efficient and dedicated customer service representative with 10 years of experience delivering exceptional service and support. Throughout my career, I have demonstrated a proven ability to maintain professionalism and empathy while addressing customer inquiries and concerns. I am skilled in cashiering, technical support, and organizational tasks, with a strong background in retail sales. I am committed to enhancing customer experiences and fostering positive relationships, especially in a remote work setting.
My work experience includes roles as a Customer Service Representative at Camps Fresh Market and The Country Store, where I consistently provided exceptional service by promptly addressing customer needs and maintaining a positive environment. I have developed strong communication and interpersonal skills that enable me to handle customer complaints and inquiries effectively.
In addition to my customer service expertise, I have experience with various software tools including Microsoft Office Suite, Adobe Acrobat, and help desk systems. I am proficient in administrative tasks, legal research, and have a solid understanding of POS systems and cash handling. My organizational skills and ability to follow instructions have contributed to my success in managing multiple responsibilities.
I hold an Associate’s degree as a Legal Assistant from Chippewa Valley Technical College and a High School Diploma from North High School. I am authorized to work in the United States for any employer and possess a valid driver’s license.
I am eager to continue growing professionally in customer service roles where I can leverage my skills to improve customer satisfaction and support business operations effectively.
Professional area
Education
- 2009 to 2012 Associate's degree in Legal Assistant @ Chippewa Valley Technical College
- September 2000 to June 2004 High School Diploma @ North High School
Experience
- December 2024 to Present Customer Service Representative @ Camps fresh market
Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience. Provided exceptional customer service by promptly and effectively addressing customer inquiries, concerns, and complaints.
- May 2024 to October 2024 Customer Service Representative @ THE COUNTRY STORE
Customer service, cashier, stocked merchandise.
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