Professional Counsellor

Location
Belgium
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
Dutch, English, French, German
Available for Hire
Yes
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About me

I am Ingrid MA Akkermans, a dedicated and experienced professional counsellor with a strong background in orthopedagogic counselling and multicultural stress counselling. Over the years, I have developed my skills through various educational programs and practical experiences, including my current studies at CLT/KULeuven and my graduate degree from AP Antwerp. I am passionate about supporting individuals and communities through therapeutic practices and coaching.

My work experience spans multiple roles, including customer care at Coolblue, coordination and management positions, and running my own therapeutic practice since 2003. I have a proven track record in managing teams, supporting staff and volunteers, and providing tailored counselling services. I am also experienced in recruitment and client relationship management from my time at DRA Recruitment Agency.

I am fluent in Dutch, German, and English, with additional proficiency in French. My multicultural background and language skills enable me to connect with diverse clients effectively. I am committed to continuous personal and professional growth, as demonstrated by my recent spiritual journeys and physical challenges.

I am certified by several professional associations, including the Belgian Professional Association for Therapists and Coaches (BBTC) and the International Association for Counselling (IAC). My goal is to continue making a positive impact in the field of counselling and coaching, helping individuals overcome challenges and achieve their personal goals.

I am open to full-time opportunities where I can utilize my counselling expertise, coordination skills, and passion for helping others. I am based in Belgium and hold Dutch nationality, with legal permissions to work in Spain as well. I look forward to contributing my knowledge and experience to a dynamic and supportive work environment.




Education

2024-to this day German @ CLT/KULeuven

German

2021-2023 Graduate in Orthopedagogic Counselling @ AP Antwerp

Passed with distinction

2021-2023 HBO-International BA Professional Counsellor @ Stichting Counselling Nederland

CPION, SHO registered; Specialisation multicultural counselling, stress counselling

2020-2021 PsBK, Psychosocial Basic Knowledge @ Institute CAM Netherlands

CPION registered

1987-1990 Bachelor of Philosophy @ Erasmus University Nijmegen

Experience

October 2025-present Callcenter Customer Care (ad interim) @ Coolblue

Respond to incoming requests by telephone, email and chat; assist customers with questions about products, deliveries and insurance; work in a solution-oriented manner

October 2022 – October 2025 Coordinator @ Pepper factory

Supporting/supervising staff, trainees, volunteers; administration; general operation

May 2019 - July 2021 Manager - independent operator @ Kaai 11

Payroll administration; breakfast service; interior care; reception

June 2007 - July 2012 Coordinator BKO, Youth Service/Education Shop (ad interim) @ City of Borgloon

Supervision/support of staff; start-up parenting store; guidance/support parents and children

August 1999 – July 2005, part-time Manager Recruitment Agency @ DRA

Sourcing, screening, and selecting candidates; managing the full recruitment process; utilizing various sourcing channels; advising clients and candidates; relationship management; providing tailored recruitment solutions; achieving placements within deadlines; meeting targets; networking

January 2000–May 2006, part-time Call centre employee @ GBC-Holten

Call centre employee for the Dutch and German markets

2003-present (renewed relaunch 2023-present) Therapist, Professional Counsellor, Registered Coach @ ImaA

Therapist; professional counsellor; registered coach

June 1998-December 2020 Transporter @ ImaA

Transporting passenger cars West Africa


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