Customer Service

I ​I believe that a life lived in service to others is a life well-spent. Based in Lonoke County, Arkansas, I am a single mother and a dedicated professional who finds genuine fulfillment in being useful. My career has been guided by one simple rule: if there is a way to help, I will find it. This mindset led me to become a Certified Medical Assistant in 2015 and eventually achieve my favorite professional milestone—serving as a Designated Trainer at Octapharma Plasma, where I loved educating donors and mentoring new hires.
​I consider myself a “quick-study” professional. My background is incredibly diverse, covering everything from clinical lab tests and disaster data collection to customer service and remote interviewing individuals for statistical data. This journey has taught me that I can excel in almost any role as long as I have the right information and a clear objective. I am highly adaptable, tech-savvy, and ready to tackle whatever task is put in front of me with a positive attitude.

​Key Strengths:
​Training & Education: Proven track record as a Designated Trainer in medical environments, specializing in new-hire onboarding and donor education.

​Clinical Accuracy: Experienced in lab testing, medical screening, and precise data documentation across healthcare and insurance sectors.

​Versatility: Quickly adapts to new industries, from telemarketing and data collection to logistics and online sales management.

​Currently, I am an online Psychology student at Liberty University, working toward my Bachelor’s degree to eventually become a therapist. I am seeking a remote position where I can utilize my “can-do” spirit and wide-ranging skill set to support a team that values hard work and heart.