Sales and Customer Service Professional

I am a results-driven Sales and Customer Service Professional with experience in call centre operations, customer relations, and sales support. I have a proven ability to handle inbound and outbound calls, resolve customer inquiries efficiently, and build strong client relationships. Throughout my career, I have demonstrated excellent communication skills and a commitment to providing outstanding customer service. I am skilled in complaint resolution and administrative tasks, which help me maintain accurate customer records and support sales initiatives effectively. I have worked as a Call Centre Agent at Italked International, where I managed customer interactions professionally and ensured customer satisfaction. Additionally, I volunteered in community sales projects, engaging with customers and assisting in sales drives and events. I am fluent in English, isiZulu, and Siswati, which enables me to communicate effectively with a diverse client base. I am eager to continue growing my career in sales and customer service, contributing positively to any team I join.