Back Office Specialist

I am a dedicated Back Office Specialist with extensive experience in HR management, recruitment, and operational workflows. Over the years, I have developed and implemented sourcing strategies that significantly improve candidate quality and align with role requirements. I collaborate closely with hiring managers to ensure the recruitment process is efficient and effective.

My expertise includes overseeing performance and talent management processes such as 360 reviews and promotions. I am skilled in handling compensation, benefits, and HR metrics analysis, and I have successfully launched engagement surveys and HR knowledge bases to enhance organizational culture.

I have designed and implemented learning platforms and training programs to support employee development. Conducting performance evaluations and managing data validation, reconciliations, and analysis of partner accounts are also part of my core competencies.

I maintain strong communication with partners to follow up on overdue payments and support operational workflows including account activations, dispute management, and coordination with finance, legal, and account management teams. My experience spans multiple industries including fintech, language AI platforms, and hospitality.

I am proficient in various tools such as Google Sheets, Power BI, Miro, Basecamp, Trello, Canva, Confluence, and Notion, which I leverage to optimize workflows and reporting. I am passionate about continuous learning and recently completed the Google Data Analytics Professional Certificate to enhance my data analysis skills.

Fluent in English, French, Spanish, and Russian, I am adaptable and capable of managing recruitment and HR processes across diverse regions including Europe and Southeast Asia. I am committed to driving organizational success through effective HR and operational management.