I am a creative and dependable remote professional with over 3 years of experience in digital design, online support, and client communication. I have a strong background in managing remote projects, delivering high-quality work on time, and providing excellent virtual customer service. My passion lies in applying my design, technical, and communication skills to help growing teams succeed in a remote environment.
Throughout my career, I have developed expertise in Adobe Creative Suite, Figma, Canva, WordPress, branding, social media management, digital marketing, SEO, and web design. I am proficient in creating responsive websites, landing pages, and digital marketing assets that are optimized for SEO and user engagement. I also have experience producing video and motion graphics content for platforms like YouTube, Twitch, and TikTok.
I have worked as a freelance graphic designer, delivering branding packages and managing multiple client projects while ensuring deadlines and budgets are met. My communication skills enable me to collaborate effectively with clients via email, Zoom, and Slack, ensuring clear and timely delivery of projects.
In addition to design, I have experience as an online instructor and student services specialist, supporting students with registration, enrollment, and technical support. This role enhanced my ability to provide excellent remote customer service and coordinate with staff to improve online learning experiences.
I am also experienced in customer-facing roles such as rideshare driving and delivery services, where I maintained high satisfaction ratings and professional interactions. My diverse background has equipped me with strong organizational and multitasking skills, making me adaptable and reliable in various work environments.
I hold a Bachelor of Science degree in Graphic Design from Full Sail University, completed in 2023. I am Google Ads certified and have self-directed mastery of Adobe Creative Suite. I am eager to contribute my skills and experience to a dynamic team and continue growing professionally in the digital design and marketing space.
Delivered branding packages (logos, typography, brand guidelines) to small businesses. Designed responsive websites and landing pages with SEO optimization. Created digital/print marketing assets, social media graphics, and ad campaigns. Produced video and motion graphics for YouTube, Twitch, and TikTok. Managed multiple client projects, meeting deadlines and budgets. Communicated daily with clients through email, Zoom, and Slack, ensuring clear remote collaboration and timely delivery.
Delivered online instruction in computer technology programs. Supported students with registration, enrollment, and transfers. Provided remote customer service and technical support. Coordinated with staff to improve online learning experiences.
Provided excellent customer service to 5,000+ riders with top satisfaction ratings.
Ensured accurate, on-time deliveries while maintaining professional interactions.
Loaded/unloaded freight, operated forklifts/pallet jacks, and maintained inventory accuracy.
Stocked shelves, processed transactions, assisted customers, and supported store operations.
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