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Support Specialst

Location
Belarus
Rate, USD
Not specified
Work schedule
Full Time,
Links
—
Language skills
English, Russian
Available for Hire
Yes
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About me

Remote Support Specialist with 2 years of experience in providing technical support and customer service. Proficient in troubleshooting a variety of software issues, guiding users through technical processes, and resolving problems efficiently. Ability to communicate clearly and effectively with diverse user groups. Strongly committed to customer satisfaction and continuous learning in the ever-evolving tech landscape. Adept at working in remote environments, utilizing various collaboration tools to manage tasks.

Professional area

Customer Support

Skills

Adobe PhotoshopAdobe PremiereChat and Email SupportCustomer and Client SupportGoogle DocsMicrosoft ExcelVideo Editing

Education

2008-2019 General Secondary Education @ High School
2019-2020 Some higher education @ Vitebsk State Technological University

Experience

2022-2024 Support Specialist @ Yandex

Helping Yandex partners resolve issues and situations. Chatting with them, editing their accounts, and redirecting requests to other channels.

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