Cashier | Teller | Customer Service Representative

I am a customer-focused Cashier and Teller with over 9 years of experience working in exchange houses and financial services within the UAE. Throughout my career, I have developed strong expertise in cash handling, inward and outward remittance, foreign exchange (FOREX), bill payments, WPS processing, and customer service operations. I am well-versed in AML compliance and CBUAE regulations, ensuring all transactions meet regulatory standards.

My experience has equipped me with the ability to deliver fast, accurate, and friendly service to local UAE customers. I am skilled in managing high-volume cash transactions and reconciling accounts efficiently while maintaining strict adherence to internal policies and regulatory requirements. I pride myself on my problem-solving skills, time management, and effective communication.

Currently, I work as a Customer Service Representative at Wall Street Exchange, where I handle daily customer transactions including remittance, forex exchange, and cash services. I resolve customer inquiries promptly and ensure full compliance with AML and CBUAE regulations.

Previously, I served as a Cashier and Teller (Junior Officer) at Al Razouki International Exchange Co. LLC, where I processed cash transactions, managed inward and outward remittance, foreign exchange, and bill payments. I maintained branch cash balances, prepared deposits, reconciled daily transactions, supported WPS services, and followed all internal policies and UAE regulatory standards.

I hold a Bachelor of Computer Applications degree from Jaipur National University and have completed my Intermediate education at J. S. Murarka Higher Secondary School and S.L.C. at Dev Ideal English School. I am committed to continuing my professional growth in the financial services sector and contributing to efficient and compliant customer service operations.