Administrative Support Professional

Picked and filled orders quickly to maintain demanding productivity goals of 1800 cases per shift. Loaded orders onto rolling carts and pallets and then onto trucks safely and securely. Operated equipment such as pallet jacks and hand trucks to move heavy items. Performed general warehouse duties as necessary.

Ranked in the top 9% of production in a warehouse with over 1600 employees. Continuously surpassed production goals while ensuring exceptional standards of quality. Maintained high levels of productivity while adhering to strict safety practices. Double-checked order shipment contents against work orders to ensure accuracy. Packed, labeled and documented items for outgoing shipping. Picked orders using handheld RF scanners and transported items to fulfill orders.

Performed all administrative duties, remotely and in-office, while serving as assistant to the CEO. Maintained records and files and performed in-office billing and collections. Organized, managed and maintained CEO’s calendars and schedules and booked travel. Answered phone calls and emails and directed them to the appropriate parties. Scheduled meetings and ensured the smooth execution of business operations.

Filled various positions at different medical facilities in need of temporary staffing. Each assignment lasted anywhere from one day to six months in duration.

Advanced to manager within three weeks of hire at a fast-paced clinic seeing 200+ patients per week. Performed daily office duties, insurance verification research and assisted the doctor directly. Managed all aspects of patient relationships and was responsible for the hiring of massage therapists. Transcribed QME reports, Work Comp documents, authorization requests, chart notes and other forms. Employed marketing and promotion efforts which increased patient volume by 1/3rd.