Customer Service Scheduler
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am a customer-focused professional with over 8 years of experience delivering high-quality service across healthcare, finance, and remote environments. Throughout my career, I have developed strong skills in client communication, booking coordination, and maintaining accurate records. I am adept at working independently while ensuring exceptional customer experiences. I have a strong interest in travel planning and enjoy assisting clients in securing ideal accommodations. My experience ranges from scheduling appointments in healthcare to consulting clients on health insurance plans. I am committed to providing clear, professional communication and managing client needs efficiently. I thrive in fast-paced environments and am skilled at handling multiple responsibilities with attention to detail and professionalism.
Professional area
Education
The user has not yet completed this section
Experience
- 2025–Present Customer Service Scheduler @ Central Florida Healthcare
Coordinate and manage appointment bookings, cancellations, and scheduling conflicts. Respond to client inquiries via phone and email with professionalism. Maintain accurate records and ensure data integrity.
- 2022–2023 Licensed Health Insurance Agent @ Together Health Network
Consulted with clients to identify needs and recommend suitable plans. Provided clear explanations of pricing, benefits, and options.
- 2020–2022 Contact Tracer @ Telecom Inc.
Conducted outreach and documented sensitive client data accurately. Managed high-volume communication in a remote environment.
- 2018–2020 Bank Teller / Customer Service Rep @ Wells Fargo
Assisted customers with transactions and account inquiries. Maintained compliance and accurate documentation.
- 2016–2017 Technical Support Representative @ Teleperformance
Resolved customer issues and improved satisfaction.
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