I am a Systems Analyst Programmer with a solid 9-year track record in the healthcare sector. This unique combination allows me to offer a competent technical profile in IT Support and Systems Administration, coupled with a strong interpersonal and service orientation developed through direct interaction with clients. I possess knowledge in Hardware/Software Maintenance, Cybersecurity (data protection), and inventory management. I seek to join a team to ensure operational continuity, contributing responsibility, punctuality, and a friendly approach to the academic community.
My academic background includes a Bachelor’s degree in Medical Technology from the University of Tarapacá, and I am currently pursuing a Bachelor’s degree in Computer Engineering with a specialization in Systems Development at AIEP Professional Institute. Additionally, I hold an Associate’s degree in Programming and Systems Analysis, expected in 2025. I have also completed several IT certifications such as Cybersecurity Specialist, OCI Fundamentals, and Java Backend, along with courses in Advanced Hardware and Software Technical Support and Fullstack Web Development.
In my professional experience, I have worked on freelance projects providing microcomputer and systems support, performing preventive and corrective hardware maintenance, and managing computer systems and data protection. I have mitigated critical vulnerabilities and reduced downtime by applying security patches, backup management, and permission administration in Windows and Linux environments.
Previously, I worked as a Clinical Specialist and Equipment Maintenance Medical Technologist, where I ensured operational continuity by maintaining zero prolonged failures in highly complex machinery through strict preventive maintenance, calibration, and technical equipment control protocols. I also achieved superior user satisfaction by providing empathetic and decisive support in critical situations and translating complex procedures into clear technical language.
I am fluent in English at an advanced C1 level and a native Spanish speaker. I am motivated to leverage my technical skills and healthcare experience to contribute effectively to IT support and systems administration roles.
Performing preventive and corrective maintenance on desktop computers and laptops for individual clients including physical cleaning, thermal paste replacement, hard drive and RAM upgrades. Maintenance of computer systems and data protection, mitigating critical vulnerabilities and reducing downtime through security patches, backup management, and permission administration in Windows and Linux environments.
Ensured operational continuity of the area by maintaining 0% prolonged failures in highly complex machinery and equipment through strict preventive maintenance, calibration, and technical equipment control protocols. Achieved superior user satisfaction by providing empathetic and decisive support in critical situations and translating complex procedures into clear technical language.
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