I am a highly detail-oriented and experienced administrative and customer service professional with over 8 years of experience. Throughout my career, I have developed a proven track record in procurement, loan processing, and team supervision. I am skilled in managing office administration, multitasking, and proficient in Microsoft Office.
In my current role as an Admin Officer at Early Dawn Head Office, I act as the central resource for all administrative activities, including facility maintenance, courier coordination, and petty cash management. I manage back-office operations, handle confidential correspondence, and oversee inter-office communications.
I have led office relocation and renovation projects, managed end-to-end procurement processes, developed quarterly plans, and negotiated contracts with vendors to ensure cost-effectiveness. I also monitor administrative expenses and provide weekly financial reports directly to the Finance Manager.
Supervising a team of administrative staff, I coordinate asset management across headquarters and regional offices. I organize travel arrangements, plan workshops and corporate events, and maintain strict inventory control while managing contracts for asset purchases or hiring.
Previously, I worked as an Office Assistant and Loan Officer at Dawn Microfinance, where I managed communication channels, equipment coordination, supply chain support, and meeting logistics. I also reached a client base of 100,000 within 3 years through aggressive product marketing and conducted financial awareness programs for over 10,000 potential clients.
I spearheaded the planning, execution, and completion of an office solarization project in 2020, collaborating with vendors, managing project teams, and overseeing procurement and budgeting to ensure successful delivery. I am proficient in Burmese (native) and English (proficient), and I am dedicated to continuous improvement and effective time management.
Taunggyi, Myanmar
Acted as central resource for all administrative activities including facility maintenance, courier coordination, and petty cash management. Managed back-office operations, confidential correspondence, and inter-office communications. Led office relocation and renovation projects. Managed procurement processes, budgeting, and vendor negotiations. Provided weekly financial reports to Finance Manager. Supervised administrative staff and coordinated asset management. Organized travel arrangements and corporate events. Maintained inventory control and managed contracts.
Managed office communication channels including telephone, fax, and email. Operated and maintained office hardware such as scanners, photocopiers, and projectors. Facilitated printing and distribution of procurement forms. Assisted in planning training sessions and meetings including venue, catering, and transportation. Managed office utilities payments and assisted in facility setup and maintenance.
Reached a client base of 100,000 within 3 years through aggressive product marketing. Conducted financial awareness programs for over 10,000 potential clients. Analyzed business cash flow and verified household assets for loan viability.
Facilitated loan processing and provided high-quality customer service. Maintained building compound and office. Controlled and arranged documents for customer service operations. Monitored office safety protocols and reported to management. Resolved customer complaints and phone calls.
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