I am an industrial engineer with technical training in administrative assistance and experience in operational management, energy efficiency, and process analysis in industrial environments. I am known for my analytical approach, discipline, and ability to work closely with operational teams, combining technical understanding with human support.
My experience includes supporting continuous improvement initiatives in production, energy, and sustainability processes. I have worked on consumption analysis, technical data collection, operational efficiency reporting, process mapping, and follow-up on corrective actions in coordination with maintenance and operations teams.
I have also managed daily operations in customer-facing environments, including cash handling, service quality, staff training, and process optimization. These roles strengthened my organizational skills, attention to detail, and ability to maintain efficient service standards.
In addition, I have coordinated corporate and social events, handling planning, execution, and commercial development activities. This experience helped me build skills in client relations, business development, and quality-focused event delivery.
My academic background includes industrial engineering studies, a technical degree in administrative assistance, and complementary training in customer service. I also have intermediate English and practical knowledge of tools such as Excel, Power BI, Google Workspace, and Office.
I am motivated by continuous improvement, teamwork, and results-oriented work. I value clear communication, adaptability, and responsibility, and I am committed to contributing effectively in operational, administrative, and improvement-focused roles.
Supported operational management and continuous improvement in production, energy, and sustainability processes. Conducted consumption analysis, collected technical information to optimize operational efficiency, prepared reports and indicators, mapped processes, and supported safety, quality, and food safety projects. Coordinated with maintenance and operations on findings, form submissions, and corrective action follow-up.
Supervised daily operations, managed cash, and provided customer service while ensuring efficiency and service quality. Trained staff and implemented improvements to optimize processes and resources.
Planned, executed, and supervised corporate and social events, ensuring quality standards and customer satisfaction. Developed commercial strategies to attract new clients and strengthen business relationships.
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