Senior Virtual Assistant & Administrative Management Specialist

Managed multiple medical calendars, patient appointments, representative visits, and supplier logistics. Handled invoicing for medical fees, follow-up and collection of pending payments from insurers and hospitals, petty cash, corporate account reconciliation, and digital clinical/operational records.

Coordinated complex medical schedules, managed specialized supplies, liaised with laboratories, and followed treatment plans. Applied psychology and human development techniques to provide emotional support, cognitive stimulation, and personalized accompaniment.

Led internal work committees for planning and executing high-impact school and institutional events. Managed assigned resources transparently and controlled project income and expenses.

Designed and coordinated complex travel itineraries, transportation, lodging, and workshop materials for children’s entrepreneurship education. Controlled the operational and financial budget in dynamic multicultural environments.

Managed insured client portfolios, created payment calendars, handled collections, reconciled accounts, and calculated and distributed sales commissions. Prepared insurance quotations and coordinated documentation between clients and insurers.

Designed and implemented administrative control formats and operational templates for petty cash, supplies, and office materials. Supported the General Director with daily workflows, corporate visits, and basic warehouse inventory control.

Designed a cloud-based storage and calendar system to manage expirations and collections efficiently. Handled surety bond procedures and regulatory requirements, and supported client retention through personalized follow-up.