Business Technology Visionary and Operations Leader

Rate, USD
Not specified
Work schedule
Full Time, Contract,
Language skills
English
Available for Hire
Yes
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About me

I am a business technology visionary and operations leader with more than 8 years of experience turning complex challenges into scalable, executed solutions. I work across AI, data platforms, CRM systems, warehouse operations, and IT infrastructure, and I am known for quickly understanding unfamiliar environments and choosing the right technology approach.

I build and implement solutions myself rather than simply advising from the sidelines. My work includes custom AI workflows, cloud data platforms, Salesforce CRM buildouts, warehouse SOPs, and network infrastructure projects. I am comfortable operating in both technical and operational settings, from the warehouse floor to the boardroom.

I have led and delivered projects using AI-augmented development, multi-agent orchestration, and modern cloud tooling. I have built production data platforms, automated ETL pipelines, and integrated multiple systems to support real business operations. I focus on shipping practical solutions that improve speed, accuracy, and visibility.

My background also includes sales operations, client service, and technical strategy. I have streamlined CRM workflows, supported enterprise mobility programs, managed vendor relationships, and trained teams across sales and operations. I am especially effective in environments that need structure, automation, and hands-on execution.

I have deep experience in eCommerce and inventory operations, including Amazon FBA, eBay, serialized inventory, warehouse flow, and fulfillment optimization. I have improved reporting accuracy, reduced manual work, and built tools that help teams make better decisions faster.

Overall, I bring a blend of technical depth, operational leadership, and practical problem-solving. I am an AI-first builder who can design, implement, and improve systems end to end while keeping business outcomes at the center.




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Experience

Apr 2026 - Present Platform & Data Engineer @ Brandgate / Proper Ecom

Built and maintained a production data platform and automation systems supporting multi-account operations.

2025 - Apr 2026 Technical Operations & Automation Specialist @ Thrifty Computer

Delivered technical operations support, automation, and systems improvements.

Ongoing Technology Consultant @ Independent

Provided trusted technology advisory services across AI automation, infrastructure, CRM, and process optimization.

Sep 2019 - Feb 2025 Sales Operations & Technical Strategy Lead @ TG Wireless

Streamlined CRM workflows, supported enterprise mobility operations, led staff, and improved sales and operational performance.

Nov 2018 - Aug 2019 Client Service Coordinator @ Choose 2 Rent

Managed logistics and fulfillment for active clients while improving tracking and return handling processes.

Jan 2008 - Feb 2010 Assistant Manager @ Nordstrom (Men’s Shoes)

Supported retail operations and team leadership in a customer-facing environment.

2003 - 2006 Sales Associate @ T-Mobile

Exceeded sales goals and built client relationships across retail and business segments.


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