I am a high-performing, revenue-driven Global Beauty Specialist and certified Makeup Artist with substantial corporate experience within the Estée Lauder Companies portfolio. I have built my career around luxury cosmetics, premium client consultation, and delivering strong sales results in fast-paced retail environments.
I bring deep technical knowledge across multi-brand beauty categories, including skincare, fragrance, and makeup, with hands-on experience in brands such as M·A·C, Bobbi Brown, Origins, Jo Malone, Clinique, Tom Ford, and Estée Lauder. I use consumer psychology and tailored consultations to increase basket size, strengthen loyalty, and improve client retention.
My professional background includes working as a Prestige Beauty Advisor and Multi-Brand Consultant at The Estée Lauder Companies, where I managed daily revenue operations and consistently contributed to sales performance. I have also worked in retail sales, visual merchandising, customer service, and operations in other high-volume environments.
I am comfortable balancing customer-facing service with operational responsibilities such as inventory management, point-of-sale support, workflow coordination, and issue resolution. My experience has helped me develop strong communication, problem-solving, and organizational skills.
I also have volunteer experience in healthcare and psychological rehabilitation settings, where I supported administrative tasks, patient registration, behavioral documentation, and sensitive document handling. These roles strengthened my empathy, active listening, and attention to detail.
I have studied Korean through an immersion program at Busan University of Foreign Studies and previously resided in Busan, South Korea. I am eager to apply my luxury retail expertise, multilingual communication skills, and brand knowledge in a corporate or training-focused role.
Language immersion study in South Korea focused on Korean language and retail/conversational proficiency.
Certified academic graduate.
Certified technical specialist in makeup artistry.
Graduated in 2019.
Managed daily revenue operations, maintained product fluency across multiple luxury brands, achieved sales KPIs, applied consumer psychology to increase basket size and retention, delivered premium makeup applications, and executed cross-selling strategies.
Managed high-volume customer service operations, met operational KPIs, supported visual merchandising optimization, and improved floor engagement and impulse purchasing.
Directed point-of-sale operations, inventory management, customer issue resolution, workflow efficiency, and customer retention in a high-volume hospitality environment.
Supported administrative teams with patient registration, behavioral documentation, and mental wellness support activities.
Assisted triage nursing and administrative teams with intake management, sensitive document handling, and daily clinic operations.
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