I am a native Arabic speaker with strong command of both Modern Standard Arabic and dialectal Arabic, and I also have C1 Advanced English proficiency. My background combines transcription-adjacent work, AI data annotation, and content quality evaluation, which has strengthened my attention to detail and my ability to follow strict guidelines.
I am currently contributing to Outlier AIโs model evaluation projects, where I perform structured annotation, categorization, and linguistic evaluation of Arabic and English outputs. This work has given me hands-on experience with quality benchmarking, audio-text alignment discipline, and performance tracking in structured digital environments.
I bring a strong foundation in customer service, operations, and process improvement. In previous roles, I handled high volumes of written and verbal communication in Arabic and English, maintained accurate documentation, and worked in environments that required consistency, compliance, and precision.
My professional experience also includes operations engineering and process improvement leadership, where I applied Six Sigma Black Belt methodology and supported audit-ready compliance documentation. These experiences helped me develop a structured mindset that is highly relevant to transcription, annotation, and quality assurance work.
I hold an MSc in International Management with a focus on Business Analytics & Digital Transformation, as well as a BSc in Plastic & Polymer Engineering. My education, combined with certifications in English, Agile project management, and Six Sigma, supports my analytical and process-oriented approach.
I am fully equipped with a professional home setup, including stable broadband, a microphone, headphones, and a webcam, and I am available for scheduled transcription shifts. I am seeking opportunities where I can apply my language skills, accuracy, and quality-focused work style in transcription, annotation, or related linguistic roles.
Perform structured annotation, categorization, and linguistic evaluation of AI-generated Arabic and English outputs. Execute conversational interaction tasks and content rating with strict accuracy benchmarks. Contribute to model evaluation projects requiring high linguistic precision. Maintain structured logs and escalate quality deviations with documented recommendations.
Produced and managed large volumes of written correspondence in Arabic and English across phone, email, and chat. Maintained meticulous documentation in CRM systems ensuring data accuracy and compliance.
Handled 100+ daily Arabic and English interactions in a high-volume environment. Applied data analysis to identify recurring service patterns.
Applied Six Sigma Black Belt methodology to reduce process variation. Maintained audit-ready compliance documentation under ISO 9001, 14001 and 45001.
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