Account Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

Experienced Account Manager adept at driving growth through strategic client relationships and tailored solutions. Proven record of surpassing revenue targets and collaborating cross functionally. Ready to elevate your company’s market presence and deliver results.




Education

Sep 2017 - Jan 2021 BA in Marketing @ Suffolk University Boston

Graduated with a 3.7 GPA


Experience

June 2022 - Present Day Studio Manager @ CycleBar Lone Tree

Monitored and evaluated customer feedback to identify areas of improvement and develop strategies to address customer needs
Built and maintained relationships with clients to ensure satisfaction with services and products
Hired, trained, and managed a team of front desk sales representatives on effective sales techniques
Utilized sales techniques and strategies to build customer relationships and close sales
Created and maintained social media campaigns corresponding to in-studio specials and events

July 2021 - June 2023 Wedding Planner @ Right as Rayne Events

Sourced and managed vendors to ensure the wedding day ran smoothly and that all details were executed perfectly
Negotiated contracts with vendors to secure the best rates and services for the wedding
Developed an innovative budgeting system that allowed the couple to stick to their budget without compromising on quality
Developed a timeline that identified tasks and deadlines to ensure that all tasks were completed on time and within budget
Created a detailed timeline for the wedding day that allowed for a smooth transition from one event to the next

June 2021 - June 2022 Marketing Manager @ Right as Rayne Events

Analyzed marketing data to identify trends and develop insights that informed future marketing decisions
Developed marketing campaigns to increase brand awareness and customer acquisition
Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives
Developed and implemented a comprehensive marketing plan that increased brand awareness

Jan. 2021 - June 2021 Account Manager Intern @ FiveFifty

Optimized website content to improve organic search rankings
Developed and monitored dashboards to track KPIs and report on progress
Built a comprehensive database of customer and prospect contacts, resulting in an increase in sales
Created and managed successful campaigns across multiple digital channels
Developed and managed email campaigns that achieved a increase in open rate
Conducted keyword research to identify topics with high search volume and low competition for SEO optimization

Jan. 2018 - Mar. 2020 Front Desk Lead @ Lynx Fitness Club

Managed the front desk area and ensured a professional and welcoming environment for customers.
Trained new employees on front-desk operations and procedures.
Created and maintained front-desk procedures and other documents.
Provided tours for potential clientele and implemented sales procedures while building customer relations.


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